Mate,
I don't know how to help you out exactly on this situation but I had 17 company staff in LOS flying out with EK in J & then the mess started(u know what I mean)
EK was pretty accomodating to us but flights went BLANK last week & there was lot of panic in our security dept. EK DXB & NYC suggested to wait for 24 hrs or fly them out NOW at our own cost & they refund 40% of the invoiced costs MAX or the full equialent of the J tkts 1 way fare back to IAH from LOS if commercial including the 1 way taxes too.
Unfortunately our staff went a little overboard thanks to SKY & BBC so we had to pull them out privately with a lot of string pulling too with the State Dept. Our logistics is preparing the Folio for EK
Safe Flying
EGT