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Old Jan 21, 2012 | 12:00 pm
  #1  
Kuchen
 
Join Date: Dec 2011
Programs: BA Gold; SPG Platinum; Avis President's Club
Posts: 107
Experience of long delays with BA?

Reading an earlier thread (Delayed flight BA113) has prompted me to wonder what the rest of the board's experience of 'Long' delays has been with BA.


I'll admit that it is a slightly loaded question from my point of view...

I had a 27 hour delay last week when BA192 (DFW to LHR) had to turn back to DFW when the landing gear wouldn't retract. I've waited a week for some form of apology/comment from BA and haven't received any communication thus far.

I lost more than half my weekend and am a little bit annoyed; it's a shame, as the CC and the guys on the ground at DFW did a pretty good job dealing with a full load of passengers, and I have no complaints about the sorting of hotels/meals etc.


Does anybody have experience of similar delays with BA and what was their response?


Cheers,

Kuchen
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