I am plat and requested to have mine switched. (First time ever made the request.) BTW I called to make the request. Most of my travel is after Q1. The rep. told me that she submitted the request and that AFTER megabonus was complete, I would be switched to the "Stay two nights get a Cat 4 Cert" if I didn't qualify for the one I was auto enrolled. I would have preferred immediate switching because the certs post as soon as they are earned.

Try calling?