Celebrity chef given HK$40K cash compensation for 9-hour delay on CX255
HK press today reported a local celebrity chef and restaurant chain owner was given HK$40000 compensation in cash, op-up plus incidentals for a delay of 9 hours on CX255 departing early Friday.
The chef, Wong Wing-chee, a GO member travelling in Y with 5 companions, learned at HKIA check-in the flight would be delayed from 1am to 10am due to technical problems. He claimed that they would miss business appointments and demanded compensation. Initially CX offered taxi fare or 1-night hotel accommodation. As the chef contacted a local newspaper (yea, Apple Daily), CX accepted his demands: HK$40K cash compensation for each of the 6 passengers plus incidentals . He himself was also upgraded to J. Speaking to the media, he was still not satisfied and vowed to fight for more compensation after the trip. He also suspected that the plane did not actually go tech, just that his group was overbooked passengers.
CX spokesperson declined to comment on the actual amount paid out.
When did CX become so generous? $240K compensation for 6 Y pax?
Last edited by hadsst; Jan 21, 2012 at 7:19 am
Reason: additional info