Originally Posted by
star_world
I was quite specific about my language - they have one of the lowest denied boarding rates (VDB and IDB combined) in the industry. IDBs are so rare they barely impact the numbers - there was some recent data posted on this.
There you are playing your numbers games again.
The vast majority of people fly as ticketed. The number of VDBs and IDBs are both very small. That's what we're talking about. Just because the discussion brings up an aspect that doesn't make CO look good doesn't make the number trivial.
There's a higher chance of getting IDBed on CO than there is on other carriers, despite CO's lower DB numbers.
In fact, when presented with an oversold flight, you're more likely on CO to get an IDB than on the other carriers because of this.
When you look at all the DBs of the major carriers and see what percent are VDB vs. IDB, it looks like CO may have a problem getting enough VDBs.
Code:
% VDBs % IDBs
DL 96.73% 3.27%
US 88.67% 11.33%
AA 91.52% 8.48%
UA 93.28% 6.72%
CO 83.89% 16.11%
Now that doesn't say why, but it could be the routes it flies, the clientele it has, or it could be that it not generous enough with compensation and/or makes the process cumbersome