Originally Posted by
hugolover
It's a new campaign called 'Listen & Fix' and one of the outcomes was better top customer recognition. My suggestion, offer meal choice on European flights by status as per LH/LX.
You are indeed correct. This part of the campaign is called 'who's who'. The information is put together from the passenger information list. The idea is to welcome and recognise frequent travellers and high revenue customers and make them feel more valued.