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Thread: 757 overseas flights to avoid (unless you like fuel stops)
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Old Jan 19, 2012 | 1:35 pm
  #180  
channa
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Originally Posted by halls120
Can't speak for the other poster, but when management's board advocate responds quickly to oversize baggage charging complaints, but sluggishly to TOD upgrade complaints, and not at all to boarding process and MP program change complaints, then yes, arrogance is an appropriate description.

I think the TOD stuff is more incompetence rather than arrogance. Not flattering either way, but a different reasoning nonetheless.
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