I give up. BA rep still tried to blame it on AA, then said the "computers were different" and finally said that a supervisor "would not take this call". On my 6th request of asking to speak with a supervisor, was told "you can ask till the cows come home, you aren't getting one."
And that, BA is how you just lost my business. Regardless of the hard/soft product onboard, I am tired of the callous attitude and indifference towards the passengers that fund the staff's salaries. AA's new planes are coming soon, and I can use CX for Asia, but can I really use Finnair and Malev efficiently instead of BA in Europe? That's going to be the tricky.