FlyerTalk Forums - View Single Post - Do not buy CX ticket online at Cathay web site - ever
Old Jan 19, 2012 | 12:55 am
  #16  
kaka
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Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
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Originally Posted by garykung
Sorry to say - I agree with OP this time.

CX has been known recently for rapid declining customer service in a lot of areas.

A lot of FTers in fact are aware of the issue, which in fact motivate me to email the CEO:

http://www.flyertalk.com/forum/17837793-post23.html
then why dont we all email him regarding this very important issue (no sarcasm intended)... i mean most of us must have been affected by this anyway.
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