Here's a question.

My wife and I do a lot of business with Chase (mortgage, a few credit cards, etc.) My wife applied for the Explorer card. She got the "pending" notice, and I was going to call the reconsideration line, assuming a simple shift of CL would do the trick. But she got a letter saying they need to verify her identity -- with a copy of a bill and copy of Social Security card. Anyone have this come up? Could she just verify with reference to our other Chase accounts? Kind of annoying because she can't find her Social Security card!

Is there a particular number she should call? Or just the general Chase reconsideration #?