Originally Posted by
CX HK
Sample size also way too small, the greeting is not a published benefit and varies wildly from ISM to ISM, which is unfortunate. But when it comes to waitlisting and asking for special requests, I am sure you will feel the DM memberships worth.
Yes. Greetings are very low on my list of things that made me want to stay with CX. They can abandon it for all I care. Although I was just briefly a GO but I feel like DM there's no other. The personnel clearly knows who you are and some of them aggressively try to make your flight better, and others will not but will always respond if you have some kind of request. It goes with the personality of the person who's serving you.