Originally Posted by
rathin100
I would change my flight or airline but would respect the courtesy of being informed. Obviously repeated changes would be unacceptable but on a one-off the info would I think enhance my confidence in the airline. Depends of course on whether you want a long term relationship with your HVCs
I agree. Recently while flying Cathay, they actually had the courtesy to call me and inform me about an equipment change and apologize for it. I was truly surprized. Never happens with EK