Originally Posted by toyotaboy95

I remember sending off a message to Tony Tyler a while ago at tonytyler-at-cathaypacific.com (no undescore _ unlike the usual firstname_lastname-at-cathaypacific.com format) and he actually did reply. Similarly, when I wrote to Jeff Smisek of CO a few months back, he also replied (albeit a short/brief message).

Of course, whether or not he replies depends on the importance/urgency of the message. While we're talking about airline CEOs replying, this is pretty interesting - http://consumerist.com/2008/02/execu...y-pacific.html