FlyerTalk Forums - View Single Post - [Wiki] Southwest's new "Evolve" interior adds 1 row, claims to preserve knee room

Jan 17, 2012 | 11:22 am

#13

smmrfld

Join Date: May 2005

Posts: 5,283

Quote:

Originally Posted by johnslloyd

Aah. The real reason for the refit. 32" pitch to 31" pitch. 137 seats to 143.

I am simply amazed at how much goodwill and customer loyalty this airline has squandered. Would be an interesting, if sad, case study.

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