Originally Posted by
channa
Nobody said you have to be present
Really?
channa - this is nothing to do with a rant. See this selection of quotes from this thread:
Originally Posted by
demosthenes1
The GA called the first person on the list (call him Mr. A) to come to the desk. After a few seconds he tried again. With no sign of Mr. A, the GA called up Mr. B. This process continued until Mr. B, Mr. D, and Mr. E had been upgraded and Mr. A and Mr. C were not.
Originally Posted by
FlyinHawaiian
This is SOP as far as I know
Originally Posted by
omegadeal
I've also seen it where A is confirmed, B, C, D have already boarded, but I am standing by for an economy seat and board last, A doesn't show and I am given the upgrade because it is easier to give it to me then go back and get B, C, or D from coach.
Originally Posted by
SFOFastAir
This seems to be the PMCO method since in SHARES you can't skip over a person. As a PMUA GA I hope UA doesn't adopt this method.
Originally Posted by
exerda
When the alternative is to go out with those F seats empty and the next pax down the list left out because they held onto them for no-shows, I definitely prefer the GA eventually give up on the pax who didn't show up to claim the u/g.
If I'm waitlisted and it looks close, I definitely go to the gate early, check with the GA, etc., and on at least a few occasions have gotten a seat due to someone not showing up.
Actually, it looks like pretty much everyone is saying that you usually have to be present.
Your logic is that this is a good thing because the next person on the list "might" want to decline the upgrade? I'm sure that happens occasionally on every airline - on PMCO the GA goes on board in the event that an exception like this happens and pulls the next person on the list up front if they're already on board, or pages them at the gate if they haven't boarded yet.
But it's an exception - most people take the upgrade. Why build a process that is perfect for the exception but horrendous for the norm?
It's bizarre that everyone is saying that the alternative is for the plane to go out with empty seats. The two simply aren't related IMO.