Originally Posted by
jib71
Wow - That isn't great. Is the "no later than the day before" rule new? Does it apply just to the JR East flexible pass? Or is it a rule for the all-Japan pass too?....
Any JR East train booking made in advance via the website: with a JR East pass, with a regular JR pass, or just a purchased ticket, must be picked up at a JR East ticket window no later than 9pm of the day prior to travel.
Here is the quote from
http://jreast-shinkansen-reservation...ion/Guide.aspx
Even if you are traveling on a JAPAN RAIL PASS, if you do not collect your Reserved Seat Limited-Express Ticket by 9:00 p.m. (21:00, Japan Standard Time) on the day before departure, cancellation fees will be applied and the reservation will be cancelled.