We had a very pleasant stay, in large part because we were given an exceptional upgrade to an executive suite. I am a Royal Ambassador, but others have reported a junior suite upgrade. I was also given access to their club lounge.
We booked the hotel car on arrival for $20. A taxi would have been $7 but we felt it worth the price to be immediately ushered into an immaculate air conditioned car. Roads were very congested, and it took almost 40 minutes to get to the hotel.
We were shown to our room and given access to the lounge. The lounge is very intimate, with a conference room, one sitting area with facing sofas and chairs, and 8 or 10 tables. We only went to the lounge one evening, as we found offerings rather meager. They had some good cheeses and 3 hot dishes that did not appeal.
We ate in the Chinese restaurant one night and did not find any of the dishes exceptional.
We rented a hotel car for sightseeing at $15/hour with a minimum of 4 hours. It was nice to have a car and driver waiting for us at each stop.
Staff was uniformly gracious and warm.
We were very well satisfied with our stay and would happily return here again.