Originally Posted by
origin
I dont see any reason why crew cant get their bags first or in a special way. This would also reduce a security issue as well. They are working after all.
I don't think the OP is saying that crew bags should not come off quickly.
However, if you are at a desk, being served by an agent because your bags have not appeared and the agent is taking the details, it is very rude for someone - even if crew - to interrupt that process because they consider their question/problem more important.
It's nothing about security. One agent was helping one customer, and another staff member decided to try and get their problem dealt with first.