FlyerTalk Forums - View Single Post - Hilton AUS Airport Jan-early Feb $20/night
Old Jan 15, 2012 | 10:05 am
  #202  
janetdoe
 
Join Date: Jul 2009
Location: DFW
Programs: AS, BA, AA
Posts: 3,670
Originally Posted by travelkid
At this stage close to check-in and as the deal was dead, and rate adjusted I called diamond line.

CSR claimed the showing 110$rate must have been there all the time

Transferred me to guest relations, who saw more history. Rate changed 2 days ago, claiming glitch.

Transferred to front desk in AUS, and she claimed she was not allowed to verify/read back my rate as it was prepaid

Will proceed with GM and reservations at hotel later. Lady at reservations wont be there till Monday. GM supposedly present Sunday. You guys about to check-in ask for David.
Same thing. Rate changed to $110, no communication. Haven't decided whether to call, but may wait until Tuesday (assuming they will be off for President's Day on Monday).
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