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Thread: Failed Concierge upgrades
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Old Jan 15, 2012 | 9:42 am
  #3  
supermasterphil
 
Join Date: Aug 2006
Location: MUC (home), DUS (office), XXX (customer)
Programs: LH, AB, SPG, CC, Sixt, EC
Posts: 6,332
Originally Posted by kimbb
Stayed at same hotel two times in November and December. No upgrade and no fruit/water or any other welcome gift. Did not find the hotel particularily nice, and service only mediocre. Expected more.
It does make sense to state wher you actually were
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