Originally Posted by
Yaatri
My Samsonite Silhouette hard sided spinner has gone through many many flights with no problem.
I have a used Japanese make that the airline gave me as a replacement for one (non-spinner) they had damaged which travels well. I might be biased, but I don't like soft-sided luggage as I think it doesn't last as long as hard-sided.
I'm still waiting for the airline to respond to my complaint request. I wonder what they'll offer...