FlyerTalk Forums - View Single Post - help - US codeshare OZ operated flights do not have OZ PNR

Jan 15, 2012 | 7:38 am

#4

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Join Date: Oct 2010

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Posts: 7,772

Quote:

Originally Posted by ciaobel

OZ phone agent was able to pull the ticket number (using USAir code) it out and confirmed that they could see the reservation - is that good enough to get on the flight at the airport?

Hmm. That's weird. Really weird.
You can ask the OZ agent to contact US and request that the ticket be reissued using the OZ flight number. That will definitely work, but no guarantees that OZ/US will do it. There is a good chance that there is no problem, but this is an unusual case that I've never seen before, and it's very possible that the ticket hasn't been pushed to OZ for some reason, which can create serious headaches at checkin.
If nothing can be done, just show up at the airport with the ticket number. Assuming that the flight isn't overbooked, the agents should be able to deal with it there.

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