Originally Posted by
jackiedada
They may get away with that but it does make people feel shortchanged. Emirates frequently does this on EK500 where they replace the 777-300ER with one of the older air crafts that feature the old cradle seats in J and no suites in F. I would assume if you were expecting a suite in F and a lie flat showed up, you are bound to get angry. I don't think the J folks would mind it as much but if I were an F customer paying top dollars and I see that the product that I have is just a glorified J seat (and in the same configuration as J, 2-2-2), and I have not had any advance notification, I can't help but feel being taken for a ride.
Actually, I disagree, and I think it's a bigger deal in J. Because a J customer who was expecting a lie flat and a whole lot of sleep in now stuck in a reclining seat. Given that the majority of people pay for J to be able to arrive at their destination well rested, this is bad.
In F, on the other hand, you're still getting a completely flat bed. Sleep wise, it doesn't make that big a difference, and service etc would all still be up to standards. So having Skycruisers instead of Suites isn't all that big a difference, also especially since you're likely to have a free seat next to you as the cabin capacity goes up from 8 to 12.