Originally Posted by
UA-NYC
Originally Posted by
Landice
I recently called the 1K desk to ask about some upgrade instruments that I had and wanted to use for an upcoming trip. I was calling after hours around 6pm Pacific, but was asked to call back as the MileagePlus office was already closed. So much for "1K 1 Call."
Not that I am complaining, but just thought it was ironic that the one time I do call in, they couldn't resolve my issue.
For upcoming flights, it's usually Reservations that handles UG instrument issues; when flights are in the past, it's MP.
Yeah, it was for an upcoming reservation that I had to change which now falls on Feb 1st for the return. Was just trying to see if MP would help to extend that for a day. Anyone have any experience with that?