Welcome. I missed your post the last few days so am a little late here.
Originally Posted by
spacev1986
as for grammer, i dont care. its the internet, im half asleep and meh.
To be frank, there are many readers here who are ESL, or ETL, etc. FT is an international community. While you may have a lot of value to bring, reading posts which contain poor grammar/punctuation/spelling can make it a challenge for us to understand the meaning of those posts. I personally appreciate it when people make an effort so that we can all better communicate. It's just a suggestion, and you certainly don't need to take it.
I'm just apologising in advance if we have a failure to communicate.
Back to your original post. I am concerned about your recommendations regarding ID. Many of us here travel with ID which is approved and 'on the list', yet encounter resistance on a regular basis. As a non-US traveller, it can be extremely frustrating to be told that my passport is not recognised and that I should present a US-issued driver's license. It is even more frustrating I am sure for the non-driving US citizens to be told this (and there are a few here who have had that experience).
What it comes down to for me is the fact that your employer consistently demonstrates a lack of professionalism. Information continues to be posted incorrectly in airports and on the website. Supervisors do not know the rules about what is and what is not accepted. Behaviour is lax, inappropriate, rude, bullying, or worse, and your agency doesn't seem to find that an issue.
While there are a few good apples (at least one LTSO posts here who tends to fall into that category), overall the image which your employer presents to the world is one of complete unprofessionalism.
In order to change that, I suspect that it would require dismantling the entire operation and starting afresh with a new cast of characters.