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Thread: Just Disappointed: Thought UA/CO would be better
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Old Jan 14, 2012 | 5:16 pm
  #11  
jmr50
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Join Date: Aug 2005
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Originally Posted by simonsmith
Check in at MIA was "do it your self" with no help from the Business First Staff: It took an age and was complicated.
I gotta admit, I find the way CO check-in staff greet passengers (even business class or elite ones) pretty lousy. No eye contact, no help if the machines are having issues. I really don't like the 'leave me along, I want to talk to my co-workers' attitude as a first customer experience at the airport.
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