Originally Posted by
B747-437B
Passengers do not switch flights because of aircraft configuration changes. Believe me. They complain, they threaten, they demand compensation. But when it comes down to actually cancelling or switching flights, maybe 1 in 100 will actually do that.
Why would Emirates want to draw attention to something that over 90% of their passengers wouldn't even notice?
Premium cabin pax will avoid repeat travel on a route where such switching is executed without warning, and means a significant drop in product quality paid for. Lufty found this out to it's cost on the JFk FRA TATL 5 years ago. I would certainly never fly EK again if they downgraded the acft on my 14.5 hour regular route without warning. (cannot happen luckily)
Of course this only applies on routes where you have a choice at comparable cost, not if you are a captive