Originally Posted by
TerryK
This is a great addition to Le Meridien brand.
^
Platinums are be upgraded to Pool Access Suite, if available. No upgrades to villas but you can pay a supplement to upgrade at check in. They have a matrix with category assigned and villa supplements. The good news is that you can get a substantial discount from villa rates; the bad news is that no free upgrades to villas.
Pool Access Suites are very nice with direct pool access from the veranda. However, it has absolutely no privacy as many Pool Access Suites are clustered around a large pool. Some may prefer Plunge Pool Suites with its own little private pool. Plats also receive breakfasts and free evening drinks.^
Overall, a great Le Meridien resort.
Service is up to usual Le Meridien standard, but it won't be confused with nearby W Retreat.
Originally Posted by
DGS822
I was upgraded to the next tier booking under all points. It was true peak season (dec 30 - january 2nd) and the hotel was essentially fully booked, with lots of people headed to Koh Phanghan for NYE.
Thanks! Actually it just looked in the videos of the rooms people took that it seemed dark with little view or sunlight coming in. And as for upgrade, I took it that you were upgraded even with an all points redemption. So I'll hope for the best as I will be there in mid Feb. Did they comp the breakfast too?