Originally Posted by dsauch

They have already retaliated for complaining.
Original offer from them for the cancellation/reroute was $250/10k/20%.

I just checked the link and now its $200/9000/10%

I am afraid if I dispute anything they will seize/freeze my account... I guess I was finally "united" or "co'ed"...

I didnt pay attention to this portion originally, until I checked and realized what she was saying:
I'm sorry you're dissatisfied with our goodwill gesture. You asked us to reexamine the amount, and we have done so. We have recently aligned our goodwill gestures and we feel the amount offered to you is appropriate. The certificate was not intended as compensation to reimburse you for the ticket you purchased or to compensate for your dissatisfaction. It was offered strictly as a goodwill gesture, so please claim one of the three choices, which best suits you.