Originally Posted by
Leumas
Part of the reason it is an unpublished benefit is because they can change how this is done (if at all) at any time they want.
Sure you can REQUEST a seat, but actually getting one is a different story and not guaranteed.
I think it's easier to get on the day to have an upgrade seat released after the points upgrade request had failed. At least they know what hasn't been sold and unlikely to sell. I don't think I have had any failures in the days when I used to request them. I haven't tried this for the last 3 years or so though, as my points upgrade request have always come through during that time, and I haven't flown QF long haul for over 18 months now.