Originally Posted by
RogerD408
I stand corrected. I only did two stays at Choice all of last year, and those were paid stays. I just tried booking a point stay and it did not ask for a CC and stated points would be lost if I was a No Show.
Still dismayed at the lack of power of Choice being able to actually get the properties to follow program rules, but I guess that will be pretty much the same for most the independent chains, Best Western, Wyndham, and the such. As they say, you get what you pay for...
With Choice points being used for Choice hotels, I get substantially way more than what I paid for .... Stellar returns for me.
Choice hotels has somewhat limited influence over the separate operation that is Preferred Hotels & Resorts, so I can understand how this kind of situation could get somewhat beyond their timely control.
I say all of this while fully empathizing with the OP's situation which I find to be a major disappointment too. If anything, this blunder of an outcome just reaffirms my use of Choice US points for Choice hotel redemptions rather than for Preferred Hotels & Resort bookings. The returns from the program are too great for me to ditch it, even in the aftermath of such a mess up involving Choice points and Preferred Hotels & Resorts.