Inspired by the corresponding thread over at SPG, I think it would be interesting to start gathering a thread about failed Concierge upgrades.

I had my first one today, despite of availability at clubcarlson.com . Just checked in at Radisson Blu Scandinavia in Oslo. No upgrade (didn't ask for one since I usually get it automatically), but an apple and a bottle of water in the room. Freezing cold in the room by the way.

Had to fill out a paper form with credit card and contact details. Seemed very odd. I stay frequently here and this was the worst experience so far.