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Old Jul 2, 2002 | 7:57 pm
  #2  
Skyhawk
 
Join Date: Jan 2001
Location: Toronto,
Posts: 834
Document everything you do. Record the date and time of your call with AC and hopefully the agent. Then following the agent's instructions wait the two weeks.

Speak to the Aeroplan staff then. Ask for a supervisor if the results are not satisfactory or confusing. And if you send them anything make a copy for your file.

What status are you with AC?
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