Originally Posted by
epost77
I've been on hold for over 30 mins now. It is currently 3am in Ontario and this is crazy for a hold time. I guess now that I'm calling the "old" Elite # from 2011 I'm not put in priority...I thought these benefits lasted until Feb 29, 2012

I have had to call a couple of times this week and both times had 20 minute+ hold times. I've gotten straight through in the past even during a blizzard when lots of flights were cancelled.
Dr. PITUK