Originally Posted by Often1

OP - Don't do silly things like this. None of them suceed and all you do is have your claim denied. If you want to vent, that's fine. If you want compensation, your request ought to be no more than three short sentences (because who said what on the phone has nothing to do with whether or not you are entitled to compensation). You should also cite the specific EU rule, pointing to the specific applicability to your fact pattern (generalizations get lost in the haze).

Threats never get anywhere and lengthy complaints just don't get read. Best to stick to what you know.