FlyerTalk Forums - View Single Post - Upgrades not cleared, but room in the J cabin
Old Jan 9, 2012 | 10:23 pm
  #15  
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Originally Posted by caffeinemonkey
Yeah a no-show makes sense.
Wrong.

They wait until it's too late for no shows until they process upgrades.


So apart from broken seats, not sure what explanation. Careless gate agents?
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