Originally Posted by
flyoff
UK1, I agree with what you have written - Amex do need to notify me of the T&C changes. The point I was trying to make was that as I was issued a card with old terms that are possibly going to be immediately varied to terms that existing customers have already been notified of. I would feel cheated (misled was probably the wrong word) that I had spent time reading the terms, applying for the various benefits that are on offer and then be told that there were changes. I will be waiting for the mail to see if a change of terms are sent.
I will feel slightly nervous paying for travel other than on an Amex in case I need to claim especially for car hire where there is a legal need to be insured.
In fact I think you have been treated unfairly here. You are not the only person not to have received notification, I haven't either. Amex has now changed its website, but this has been done very recently. At the moment you are entitled to assume that Amex is not varying your insurance contract, but of course you will be left with a nagging doubt as to whether they will abide by it. It may be sensible to ask Amex when you are next about to travel, asking them to confirm that they will honour it, and pointing out that they if they do mean to vary the contract they will have to give you at least 30 days notice of the change.