Are we really getting this far? We're talking about a rant based on an email that nobody in this thread ever read!
The OP wrote an email to complain about the avios changes (as a few thousands people probably did) and he received a normal reply from the customer services while he wanted a personalized reply regarding his personal thoughts on the changes.
What's the problem? Legal matters??? Come on....
PS By the way I still can't understand how a CCR holder can be bothered by a few thousand miles more or less on some trips... To get a CCR card he must be traveling every week, probably on premium cabins.
Does he really have the time to call, write, re-write to complain about the new mileage chart for long haul reward flights? He must be sitting on quite a few hundred thousands avios anyway...
And if you travel that much you are usually in a social position where a few hundred euros more in taxes or fuel surcharges are not really going to bother your leisure traveling plans...
Last edited by ale.penazzi; Jan 9, 2012 at 1:33 pm