Originally Posted by
khalid26
I don't see how op-ups are a measure of how the airline values a customer. If there are overbookings you go up, if not you get what you paid for. It is not a right or a bonus for being Gold/flying in J
You may also be interested to know that (I dissented, for the record) the frequency of op ups/compups was taken into account as a criterion for judiging the Skywards programme, based on poll responses AFAIK. You will fifind the thread somewhere here