Originally Posted by
stoneman
Just phoned BAEC and been told that it should not be a U booking, but because it was a "proactive upgrade the system booked me in the first available class. "
Not to worry you will receive all of your TP's and Avios." (That last statement makes me worry)
I'd read that as:
"Not to worry, you will receive all of your TP's and Avios, but you'll have to chase us to get them as the system will most likely allocate 0 for those in the U bucket".