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Old Jan 8, 2012 | 5:14 pm
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sxc
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Originally Posted by Pickles
The last round of "upgrades" pretty much eliminated the ability to actually, ahem, use your Asia Miles for upgrades unless you purchased a ticket already. Kind of pointless if you would only buy a ticket if you could upgrade...

I'm not hopeful on whatever it is they'll be doing. CX isn't know for its IT capabilities.
This was not an IT limitations problem, it was an enforcement of an existing policy that had previously been ignored.
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