FlyerTalk Forums - View Single Post - UK: Hugely detrimental changes to Platinum travel insurance from January 25, 2012
Old Jan 8, 2012 | 10:28 am
  #152  
Disco Volante
 
Join Date: Jun 2003
Location: London
Posts: 3,459
Originally Posted by uk1
This is based purely on my own opinion - which you can respect or not as you wish - but based on the considerable experience you may have understood from seeing my other posts in fora and threads we have both participated in.
I must admit I am curious to know what this "considerable experience" is

Originally Posted by uk1
was right on the previous issue which from recall you also disagreed would be found in favour of customers
No, I agreed with you, because I thought that was unfair. I have alluded to this above.

I still haven't had notification of the changes from Amex in relation to two of the cards in our household (but have recieved notification for one other). This is puzzling. Are Amex not changing the product for everyone, or are they not changing it for business cards, or IDC cards? Or are they completely incompetent. Bearing in mind I am entitled to at least 30 days notice of the changes, it appears I shall be enjoying the old terms and conditions for some time to come.

Last time I looked, the contract on the Amex website (referred to on the online application form) had not been changed. Now if Amex attempted to enforce the new contract on an applicant, that really would be unfair.
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