Originally Posted by TXbizman

It is hit or miss at IAH - some agents are clueless and insisit that they had been working for CO for over 10 years and never heard of such a policy. Imagine their look when I mention GG Check Point 53 - they don't believe it and call for a sup to verify the code...

Best if you have PC # and have the agent call them - doesn't hurt that I know most of all PC agents. They will straighten out immediately.