FlyerTalk Forums - View Single Post - UA or AA [from a safety / comfort / service point of view]
Old Jan 6, 2012 | 5:50 pm
  #18  
vandiemen
 
Join Date: Dec 2011
Location: US
Programs: AA, DL, LH
Posts: 54
I would have to say AA for non-quantifiable reasons. Crew-wise, it is a coin toss- you might get an energetic and absolutely stellar one- but maybe not. UA's seat is more modern, of course, but I find that with AA, expectations are low enough that they are easily exceeded.
PS- AA offers PJs in F- also, new amenity kit (have both, and while the contents are similar, AA's has a nicer bag
vandiemen is offline