I'm not sure why/how so many people had negative experiences or comments about points.com. I had about 7,000 Continental Onepass miles sitting in an abandoned account from before they became Star Alliance.

I set up my own trade request looking for an equal trade of 7,000 OP miles for 7,000 Aeroplan miles. Within hours someone had accepted the trade and 72 hours later the points were out of my OP account and the new points in my Aeroplan account. It cost me $0.01 per mile to do the transfer -- which is a lot of $$, but the points were useless to me otherwise.

For those contemplating using Points.com -- I'm a happy customer (I seem to be a bit of a rare breed based on the other posts).