FlyerTalk Forums - View Single Post - Incompetent customer service almost costs me 170,000 points

Jan 6, 2012 | 11:05 am

#3

neo_781

Join Date: May 2000

Location: Chicago

Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond

Posts: 2,299

Quote:

Originally Posted by freebee

I called HHonors so they could correctly note 2 adults, which I felt might give us a better shot at an upgrade.

Just curious, why would that give you better upgrade potential?

Reply