FlyerTalk Forums - View Single Post - The Definitive B/E Upgrade Complaint Thread
Old Jan 5, 2012, 4:35 pm
  #550  
dilbertsdaddy
 
Join Date: Dec 2010
Location: SE USA
Programs: DL DM/MM , IHG Plat, MR Titanium, HH Gold, EK Frequent Kettle, UA Silver, AA Hater
Posts: 2,020
Originally Posted by dilbertsdaddy
Frustrated.....

Can get exactly what I want in coach for $1024

Can get exactly what I want in BE for $4700

Can get different itinerary (through CDG instead of AMS) that I don't want and use SWU for $4500!

M is showing more expensive than B?

Only flights through CDG have SWU available but the fare is higher

Every single flight is empty in BE 7 weeks out

Two different agents, two different stories

Looks like I might go coach, DL will lose $2K in upgrade to M, and flight will go out with empty BE

Tried to do BE on the way over without upgrade and cheapy coach with EC on the way back....agent said this can't be done. This is not true.

Update - 3rd times a charm, finally got an agent with a clue. However, it took over an hour!

Got exactly what I wanted on the way, and something tolerable on the way home. SWU both ways, but fare was $700 more than I was shooting for. So in the end the SWU's saved about $1000 vs. regular business.

Oh, and they charged me the $25 ticketing fee even though I am PM.

Even though I'm all set, it should not have taken 3 calls and still not convinced I got the best fare.
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