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Old Jan 4, 2012 | 9:57 pm
  #14  
RogerD408
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Originally Posted by chanpreet
i have the same problem.

till the 25th of dec, i had 46 nghts and 14 stays . i did a 5 night stay from 25-30th to get over the threshold.

i had expected for the status to be renewed.

i contacted my starwood amabsador to confirm and the response came back that i have only 45 nights last year as per their records whereas i have a screenshot proof that the website displayed 46 nights and i had 5 since then.

i suspect the reason their calculation is messed up is they are not taking the points only ngihts in their calculations as i had 6 nights of those, which is the exact difference. C&P ngihts are included fine.

I hope they fix their error soon and get the status posted correctly otherwise i will be very pissed having wasted all this money and points to get over the threshold.
I have done several points and C&P stays since Oct 1 and they have all posted as expected. So I don't think it is something inherent with the website. My guess is the properties have failed to code your stay properly and would not be surprised if they don't know point stays are to count for status.

I too just squeaked over the line on 12/30. The last three nights did not post before the counters were reset (nor do they show in the counters for 2012). I wish were was a means for SPG to show last year's status counters for at least January so we won't have to call in to find out if they did everything right. I suspect come March, they will have a flood of calls they really don't need.

I am sure the Lurkers will be able to square this away for you.
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