A very long time ago when Starbucks served 'short', 'tall' and 'grande' sizes, they had pictures on the walls with the 'correct' ratio of espresso to milk in each type of drink. (This was long before the days of sugar-free, non-fat, soy, extra syrup, sprinkles, and even before Frappuccino)

When the 'short' disappeared to be replaced by the 'venti' size, the pictures also seem to have disappeared. Ordering a 'short' often is denied in my experience, hence I sometimes have to ask for a 'child's triple latte' instead.

I'm veering way off topic, but I would be curious to know what ratio of Starbucks customers outside North America are local vs visitors. The few times I have ventured into a Starbucks in Germany it was either empty, or had people with American accents, or a few confused locals trying to understand the 'system'. The same was true in China.