FlyerTalk Forums - View Single Post - Cancel Fully Pre Paid Reservation

Jan 4, 2012 | 11:50 am

#2

DCBob

Join Date: Sep 2001

Location: Washington, DC

Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite

Posts: 5,015

Quote:

Originally Posted by milemonkey

Any chance I can get SPG to cancel a prepaid non refundable reservation? I know what the terms say, but was wondering if anyone has been able to cancel in the past? Is it better to call SPG or the hotel?

Please provide more info:

1. What is your elite status?
2. What is the reason for the cancellation?
3. Has your credit card actually been charged yet?
4. Do you want to fully cancel or just change the dates?

With more info, we might be able to help you.